Data Protection

1111 casino Privacy Policy — Your Information is Safe with Us

Last Updated: January 2025

This privacy policy describes how 1111 casino collects, uses, stores, and protects your personal information. We place the utmost importance on the digital privacy of players in Bangladesh, and all our operations are conducted with full transparency.

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What Information is Collected and Why

Personal Identification Information

At registration, we collect your name, email address, date of birth, and contact details. This information is used to create your account and for identity verification. This data is essential for the KYC (Know Your Customer) process in compliance with the legal regulations of Bangladesh. We only collect the information that is necessary and do not ask for anything beyond that. The information you provide is always stored in an encrypted state.

Financial Information

Payment information required during deposits and withdrawals is processed through secure channels. We never store your banking password or full card number. Records of all transactions conducted in BDT are retained for a limited period for security and fraud prevention purposes. We follow PCI DSS standards in processing financial information. If any suspicious transaction is detected, we take immediate action and notify you.

Usage & Activity Data

Usage-related data such as how you navigate the platform, which games you play, and how long you remain active is automatically logged. This information helps us improve the quality of our services and create a personalized experience for you. Gaming patterns are monitored to ensure responsible gaming, which is done for your protection. Device type, operating system, and IP address are recorded for security purposes. This information is never sold to third parties.

Cookies & Technical Information

Our website uses cookies that make your browsing experience easier and faster. Session cookies are used to maintain login sessions and remember your preferences. Through analytical cookies, we can understand which sections are most popular among users. You can manage cookies from your browser settings, but disabling certain cookies may limit some features of the platform. We do not use third-party tracking cookies.

Data Use, Sharing & Your Rights

You have full control over your data — learn how we use it and what you can do.

How Your Data is Used

Your information is primarily used for account management, ensuring security, service improvement, and fulfilling legal obligations. Separate consent is obtained for marketing communications, and you may withdraw that consent at any time. We may use your information to prepare personalized offers, but this is always done with your best interests in mind. Our internal policies are strictly followed to prevent misuse of data.

Sharing with Third Parties

We never sell your personal information. Data may only be shared with payment processors, technology partners, and legal authorities — and only to the extent necessary. Third parties that provide services are also required to comply with our privacy standards. Information is not provided to any government agency without a legal order or request from a regulatory body. Appropriate safeguards are ensured for international data transfers.

Your Rights

You have the right to view, correct, and request deletion of the information we hold about you. Under the right to data portability, you may request a copy of your data. You also have the right to object to the processing of your data in certain circumstances. To exercise these rights, contact our support team — we are obligated to respond within 30 days.

Frequently Asked Questions

Data for active accounts is retained for as long as the account remains open. Even after an account is closed, certain data may be kept for up to five years due to legal and regulatory requirements. Records of financial transactions must be retained long-term in accordance with tax law and financial regulations. Once the required retention period has passed, data is securely deleted or anonymized. When a deletion request is made, we action it as quickly as possible within legal limits.

For certain technical services, data may be processed on international servers, but the highest security standards are ensured in such cases. We follow Standard Contractual Clauses for international data transfers. Before transferring data to any partner outside Bangladesh, their data protection measures are verified. We ensure that adequate privacy laws are in force in the country to which data is transferred. The security of your data is always our top priority.

To request data deletion, write to our support email and provide your account verification details. Once we confirm your identity, we will begin processing your request. Due to legal obligations, it may not be possible to completely delete certain data — in such cases, we will clearly inform you of what information is being retained and why. Every request receives a response within a maximum of 30 days. You will be kept updated via email on the progress of your request.

1111 casino strictly does not collect information from anyone under the age of 18, and minors are completely prohibited from using the platform. Age is verified at the time of registration, and identity documents may be requested if there is any suspicion. If we become aware that a minor's information has been accidentally collected, we immediately close that account and delete the data. Parents or guardians can report concerns about a child's account, and we take swift action. Child protection is an integral part of our responsible gaming policy.

We Are Here to Protect Your Data

If you have further questions about privacy, visit our FAQ page or join now — your information is always safe and secure at 1111 casino.

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